The service delivery approach is a conceptual approach taken at sector level to the provision of rural water supply services, which emphasises the entire life-cycle of a service, consisting of both the hardware (engineering or construction elements) and the software (awareness raising, capacity building, institutional support) required to provide a certain level of access to water.
The service delivery approach is a conceptual approach taken at sector level to the provision of rural water supply services, which emphasises the entire life-cycle of a service, consisting of both the hardware (engineering or construction elements) and the software (awareness raising, capacity building, institutional support) required to provide a certain level of access to water.
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