Although some countries in Sub-Saharan Africa (e.g. Burkina Faso, Gambia, Ghana, Liberia, Malawi, Namibia, Rwanda, Sierra Leone and Togo) have made remarkable progress in providing large proportions of their population with access to improved drinking water sources, still about 480 million people live with inadequate access to safe drinking water. At the same time Sub-Saharan Africa still struggles with low improved sanitation coverage (30 per cent), but has the highest proportion of people (a total of 600 million) using some sort of unimproved sanitation of any region. This proportion is growing, suggesting that the demand for sanitation is on the rise (WHO-UNICEF 2012).
However, at least as important as the imperative to do more is the urgent need to do better. Whether we progress slowly or quickly to the achievement of water and sanitation services for all, it is crucial that the systems put in place – both “hardware” and “software” (see also implementation tools Africa) – and the changes in practice brought about in people’s lives, last (WATERAID 2011).
In the context of water and sanitation WaterAid (WATERAID 2011) defines sustainability as “whether or not WASH (Water Sanitation and Hygiene) services and good hygiene practices continue to work and deliver benefits over time. No time limit is set on those continued services, behaviour changes and outcomes. In other words, sustainability is about lasting benefits achieved through the continued enjoyment of water supply and sanitation services and hygiene practices”.
There are many inter-related reasons why the achievement of sustainability poses a challenge to the WASH sector. Three particularly important reasons stand out (WATERAID 2011):
- The first is the limited capacity (in the sense of knowledge, skills and material resources) of communities, local government institutions and other service providers to manage systems.
- The second is the inadequacy of financial revenues to cover the full operation, maintenance and capital maintenance costs of infrastructure.
- The third relates to the historical approach to service delivery of different actors in the WASH sector. This has been carried out in a fragmented way, with competing agendas and a general disregard or lack of understanding of government frameworks (see also invalid link) .
A World Bank portfolio review (WORLDBANK 2003), comprising 304 water supply and sanitation projects (representing the totality of projects approved in the 1990–2001 period), suggests, that about 50% of projects assessed in the developing world are unlikely to be sustainable. This not only, but also, because utilities that are unable to cover their operation and maintenance costs from revenue are usually rated as unlikely to be sustainable as financial resilience is included as an important component in the sustainability ratings. The portfolio review includes both urban and rural water supply and sanitation projects, but the focus of the evaluation is predominantly urban. In a survey of 11 countries in Sub-Saharan Africa, the percentage of functioning water systems in rural areas ranged from 35-80% (SUTTON 2004). In a survey of 7000 wells and boreholes in Tanzania (see also drilled wells, dug wells and well development and rehabilitation), an average of 45% were in operation and only 10% of the systems that were 25 years or older were still functioning (HAYSOM 2006). In rural Ghana, nearly 40% of latrines constructed through the assistance of a sanitation program were unfinished or not utilised (RODGERS et al. 2007).
(Adapted from WATERAID 2011)
Sustainability pertains to multiple aspects of water supply and sanitation, with institutional, social, technical, environmental and financial dimensions. Key factors for sustainable water and sanitation services are:
- Need or demand
- Design and implementation
- Management
- External Support
Need or Demand
Without real need and demand for improved services or changed practices there is little or no prospect of such services or practices being sustained. A WaterAid case study of two villages in Ethiopia (WATERAID 2003) found that a significant reason why the intervention to improve water supply in Atsede Mariam had been more sustainable than a very similar project in Bohona was that “... water was the main problem in Atsede Mariam. Women had to leave early in the morning and spend some five or six hours fetching water every day ...” while in Bohona, “... water was not a critical problem for the community – perhaps it was not their first priority”. See also demand creation Africa for more information.
Design and Implementation
In cases where the best principles of community participation are taken seriously and implemented effectively, a solid foundation for subsequent sustainability is provided (CARTER & RWAMWANJA 2006). In the case of physical infrastructure, the quality of construction – the installation of technology – is a necessary but not sufficient condition for sustainability. Poor construction quality can undermine all efforts to keep systems working, while high quality construction may lead to a very considerable service life, despite weaknesses in other aspects of the operation and maintenance (O&M) system. A WaterAid sustainability study conducted in Zambia has highlighted, for example, the rapid corrosion of handpump rising mains as a constraint to sustainable community management of rural water supplies (SHAW 2012).
Issues of adequacy and structure of tariffs are crucial to the sustainability of water, sanitation and hygiene in both rural and urban contexts. Much more work is needed to trial, research and learn from innovative recurrent funding approaches (WSP 2010).
A water supply system is under threat (even if it is functioning and used), if the water resources on which it depends are deteriorating in either quantity or quality relative to need. If a sanitation service is polluting the environment, and therefore threatening the health of its users or others, then it cannot be said to be sustainable.
See also implementation tools Africa.
Management
Despite the importance of internal follow-up of projects to ensure sustainability of water and sanitation initiatives, it is usually a neglected component in the planning process (see also planning and process tools Africa). Follow-up is part of the monitoring and evaluation phase, which is carried out together with the stakeholders and end-beneficiaries, but it is an ultimate responsibility of the implementing agency or organisation (see also participatory monitoring and evaluation). The responsibility of communities to manage their water and sanitation services forms a central component of much WASH sector policy and strategy. However, the ability of households, communities and institutions (such as schools) to manage their water supply and sanitation systems is highly context specific (WATERAID 2011). A team of United Nations Development Program (UNDP) and World Bank specialists conducted research in 16 countries in Sub-Saharan Africa and found that the measure that improved sustainability in nearly all countries was operation and maintenance (UNDP-WSP 2006). Another step in the right direction to documenting (see also process documentation) and understanding the challenges of sustainability and the disturbing failure rates of water and sanitation systems is monitoring of functionality and use of the systems. Participatory monitoring and evaluation (PM&E) is therefore a critical stage of the project cycle and offers the greatest opportunity to learn and influence future project and program design. With few, but carefully selected indicators, it is possible to get a good overview on the progress and performance (see also using indicators to measure progress and performance) to attest a development in a (long term) project.
External Support
Households and community institutions experience numerous challenges in relation to skills and knowledge, material resources, relationships and trust, and power. When management issues arise in relation to sanitation (for example, latrine pits filling up) or water supply services (for example, mismanagement of revenues), external support is needed. Not all instances of conflict, breakdown of trust, fatigue with voluntarism, or mishap can be solved by the household (in the case of home sanitation) or an institution (in the case of a community water supply or school sanitation) on its own. See also SSWM courses and conflict management.
Functional Sustainability in Community Water and Sanitation
This study investigates what accounts for Kigezi Diocese (Church of Uganda) Water and Sanitation Programme’s (KDWSP) success in delivering sustainable water services in rural communities, and how the case-specific findings could be applied to other players in the water and sanitation sector in Uganda and beyond.
CARTER, R.C. RWAMWANJA, R. (2006): Functional Sustainability in Community Water and Sanitation. A Case Study from South West Uganda. Tearfund URL [Accessed: 31.07.2012]A Study of the Factors Affecting Sustainability of Rural Water Supplies in Tanzania
Primary target users of this book are those responsible for planning, implementing and supporting rural water supply programmes and projects in Africa. Based on field research in Ghana, Kenya, South Africa, Uganda and Zambia, and extensive research and consultation on the issue of rural water supply sustainability, this book uses examples from case studies to highlight key points and illustrate good and bad practice with respect to sustainability.
HAYSOM, A. (2006): A Study of the Factors Affecting Sustainability of Rural Water Supplies in Tanzania. URL [Accessed: 26.07.2012]Characteristics of Latrine Promotion Participants and Non-Participants; Inspection of Latrines; and Perceptions of Household Latrines in Northern Ghana
An Assessment of Rural Water Supply Sustainability in Monze District, Zambia
This study investigate the functionality of water points installed with WaterAid’s support in Monze District, Zambia, and to better understand how more effective programmes could be designed in future. The research was initiated partly in response to estimates published by the Rural Water Supply Network (RWSN) stating that between 20% and 70% of handpumps in sub-Saharan Africa do not work at any one time.
SHAW, D. (2012): An Assessment of Rural Water Supply Sustainability in Monze District, Zambia. URL [Accessed: 31.07.2012]Preliminary Desk Study of Potential for Self Supply in Sub-Saharan Africa
Getting Africa on Track to Meet MDGs on Water and Sanitation
A Tale of Two Villages
This case study of two villages in Ethiopia investigates the reasons for why after 7 years of operation one village has used the management of their water scheme to fund a range of independently-conceived community development projects, whereas the other village has allowed their scheme to fall into a state of disrepair and to become a source of conflict.
WATERAID (2003): A Tale of Two Villages. Lessons from Two Water Supply, Sanitation and Health Schemes in North Gondar, Ethiopia. URL [Accessed: 31.07.2012]Progress on Drinking Water and Sanitation: Special Focus on Sanitation
Efficient, Sustainable Service for All?
Maji Ni Maisha
Increasing Functional Sustainability of Water and Sanitation Supplies in Rural Sub-Saharan Africa
The objectives of this perspective paper are to distil the foundational components of sustainability in water and sanitation, to analyse the main barriers toward establishing these components, and to suggest feasible solutions for overcoming barriers within the context of rural Sub-Saharan Africa.
MONTGOMERY, M.A. ; BARTRAM, J. ; ELIMELECH, M. (2009): Increasing Functional Sustainability of Water and Sanitation Supplies in Rural Sub-Saharan Africa. In: Environmental Engineering: Volume 26 , 1017-1023. URL [Accessed: 26.07.2012]Community Involvement in Urban Water and Sanitation Provision
This paper examines how partnerships with communities can complement government’s efforts at improving access to adequate water supply and improved sanitation in urban areas of Ghana, using a descriptive cross-sectional study of the experiences of four communities selected from three regions in the country. The paper concludes that an active involvement of the user community in the planning and provision of such services could contribute to greater equity and financial viability and would, in turn, attract greater private sector participation in the sector.
OSUMANU, I.K. (2010): Community Involvement in Urban Water and Sanitation Provision. The Missing Link in Partnerships for Improved Service Delivery in Ghana. In: Journal of African Studies and Development: Volume 2 , 208-215. URL [Accessed: 26.07.2012]Guidance Notes on Services for the Urban Poor
Based on an in-depth research of various initiatives from Africa, East and South Asia, and Latin America those Guidance Notes provide a systematic analysis of the barriers to service delivery for the urban poor and recommend practical solutions and strategies to overcome these barriers.
WSP (2009): Guidance Notes on Services for the Urban Poor. A Practical Guide for Improving Water Supply and Sanitation Services. Water and Sanitation Program (WSP) URL [Accessed: 31.07.2012]Customer Services User manual
This manual is part of a Utility Management Series for Small Towns. Water Utilities’ Customer Service is one of the key commercial functions in any Utility. The responsibility of customer service unit lies with the Head of the Commercial department who is the overall supervisor of the customer service activities. The Lake Victoria Region Water and Sanitation Initiative has provided many useful lessons on the importance of a customer service unit in an organizational structural set-up, the appropriate office set-up framework for customer service, and the staffing as it is used as an example. This manual also provides comprehensive guiding principles governing customer service along with the attendant codes of practice and procedures for effective customer service. Finally it outlines strategies of how to implement Customer service policy
UN-HABITAT (2013): Customer Services User manual. Nairobi: UN-HABITAT URL [Accessed: 28.03.2013]Operation and Maintenance of Rural Water Supplies in Malawi
This report gives an account of the findings of a short study of the operation and maintenance of rural water supplies in Malawi.
BAUMANN, E. DANERT, K. (2008): Operation and Maintenance of Rural Water Supplies in Malawi. Study Findings. URL [Accessed: 31.07.2012]Functional Sustainability in Community Water and Sanitation
This study investigates what accounts for Kigezi Diocese (Church of Uganda) Water and Sanitation Programme’s (KDWSP) success in delivering sustainable water services in rural communities, and how the case-specific findings could be applied to other players in the water and sanitation sector in Uganda and beyond.
CARTER, R.C. RWAMWANJA, R. (2006): Functional Sustainability in Community Water and Sanitation. A Case Study from South West Uganda. Tearfund URL [Accessed: 31.07.2012]Sustainability and equity aspects of total sanitation programmes. A study of recent WaterAid-supported programmes in three countries
This report is a synthesis of three individual country studies carried out in Bangladesh, Nepal and Nigeria in 2008-2009. The purpose of the study was to contribute to the global understanding of community-wide open defecation-free approaches, with a focus on the extent to which these approaches result in sustained and equitable improvements in sanitation behaviour.
WATERAID (2009): Sustainability and equity aspects of total sanitation programmes. A study of recent WaterAid-supported programmes in three countries. (= Global synthesis report ). London: WaterAid URL [Accessed: 17.06.2019]Borehole Sustainability in Rural Africa
This study of 302 boreholes in Ghana aims to investigate rapid-onset borehole failure in relation to field data typically available following drilling and development. The study shows that the likelihood of borehole failure increases by a factor of six when drilling occurs during the wet season, and discovers a strong correlation between monthly precipitation and respective failure rates for boreholes drilled in each month.
HARVEY, P. (2004): Borehole Sustainability in Rural Africa. An Analysis of Routine Field Data. (= (=Proceedings of the 30th WEDC Conference, Vientiane, Lao PDR) ). URL [Accessed: 31.07.2012]Rural Water Supply in Africa
Primary target users of this book are those responsible for planning, implementing and supporting rural water supply programmes and projects in Africa. Based on field research in Ghana, Kenya, South Africa, Uganda and Zambia, and extensive research and consultation on the issue of rural water supply sustainability, this book uses examples from case studies to highlight key points and illustrate good and bad practice with respect to sustainability.
HARVEY, P. REED, R. (2004): Rural Water Supply in Africa. Building Blocks for Handpump Sustainability. Leicestershire, UK: Water, Engineering and Development Care (WEDC) URL [Accessed: 26.07.2012]A Study of the Factors Affecting Sustainability of Rural Water Supplies in Tanzania
Primary target users of this book are those responsible for planning, implementing and supporting rural water supply programmes and projects in Africa. Based on field research in Ghana, Kenya, South Africa, Uganda and Zambia, and extensive research and consultation on the issue of rural water supply sustainability, this book uses examples from case studies to highlight key points and illustrate good and bad practice with respect to sustainability.
HAYSOM, A. (2006): A Study of the Factors Affecting Sustainability of Rural Water Supplies in Tanzania. URL [Accessed: 26.07.2012]Behavioral Indicators of Household Decision-Making and Demand for Sanitation and Potential Gains from Sanitation Marketing in Ghana
This paper develops a behavioral approach to assess household demand for improved sanitation in Ghana. Adoption decision stages of preference, intention, and choice to install a toilet in Ghana are defined, measured in a survey and used to estimate sanitation demand, identify factors affecting demand at each stage, and classify households by adoption stage to identify targeted demand-stimulation strategies.
JENKINS, M.W. SCOTT, B. (2006): Behavioral Indicators of Household Decision-Making and Demand for Sanitation and Potential Gains from Sanitation Marketing in Ghana. URL [Accessed: 31.07.2012]Monitoring and Evaluation Plan for Lesotho Compact Project
This monitoring and evaluation plan shall serve as the implementation plan for monitoring and evaluating the MCA-Lesotho Compact. It describes all M&E activities that will be carried out during the remaining years of the Compact.
MCA-LESOTHO (2010): Monitoring and Evaluation Plan for Lesotho Compact Project. Millennium Challenge Account Lesotho (MCA-Lesotho) URL [Accessed: 26.07.2012]An Assessment of Rural Water Supply Sustainability in Monze District, Zambia
This study investigate the functionality of water points installed with WaterAid’s support in Monze District, Zambia, and to better understand how more effective programmes could be designed in future. The research was initiated partly in response to estimates published by the Rural Water Supply Network (RWSN) stating that between 20% and 70% of handpumps in sub-Saharan Africa do not work at any one time.
SHAW, D. (2012): An Assessment of Rural Water Supply Sustainability in Monze District, Zambia. URL [Accessed: 31.07.2012]An Introduction to Self Supply
The document introduces the concept of Self Supply, which encourages the incremental improvement of household and community supply through user investment in water treatment, supply construction and up-grading, including small rainwater harvesting and groundwater systems. Self Supply is a concept which complements conventional rural water supply funded by government, enabling self-help improvement of supplies where no protected supply is available, or where consumers feel they can support higher levels of service than are presently provided by the public sector.
SUTTON, S. (2009): An Introduction to Self Supply. Putting the User First. Imcremental Improvements and Private Investment in Rural Water Supply. The Rural Water Supply Network (RWSA) URL [Accessed: 31.07.2012]A Tale of Two Villages
This case study of two villages in Ethiopia investigates the reasons for why after 7 years of operation one village has used the management of their water scheme to fund a range of independently-conceived community development projects, whereas the other village has allowed their scheme to fall into a state of disrepair and to become a source of conflict.
WATERAID (2003): A Tale of Two Villages. Lessons from Two Water Supply, Sanitation and Health Schemes in North Gondar, Ethiopia. URL [Accessed: 31.07.2012]Access for the Poor and Excluded
This paper considers how tariffs and subsidies can be structured to increase access to sustainable and affordable water supplies in urban areas, especially for the world’s poorest and most marginalised people.
WATERAID (2009): Access for the Poor and Excluded. Tariffs and Subsidies for Urban Water Supply. URL [Accessed: 31.07.2012]Water Services in Small Towns in Africa
This field note looks at the intermediate case of water supply in small towns across Africa. Examples from Mali, Mauritania, Niger, Uganda and Tanzania demonstrate a wide range of institutional arrangements and show the flexibility and dynamism of small and medium-sized water service organisations.
WORLDBANK (2002): Water Services in Small Towns in Africa. The Role of Small and Medium Sized Organizations. URL [Accessed: 26.07.2012]WASH Sustainability Index Tool
The WASH Sustainability Index Tool, developed for the USAID-Rotary International H2O Collaboration, is a tool to assess sustainability of WASH programs. The tool considers the sustainability of institutional, management, financial, technical and environmental factors.