This training course teaches a set of skills that will help water resources decision makers prevent conflict, deal with conflict should it arise, and use water decisions as a venue for dialogue when others are closed to parties locked in various types of non-water conflicts. Topics include: Identification of the characteristics of effective participatory, consensus building, and conflict management processes. Identification of behaviours that escalate conflict during a dispute with other agencies, stakeholders, or the public – and identification of behaviours that halt this escalation.
DELLI PRISCOLI, J. (2003): Participation, Concensus Building and Conflict Management Training Course. Paris: UNESCO – Division of Water Sciences URL [Accessed: 08.07.2019]